Achieve Exceptional Customer Outcomes as a Care Specialist

1 week ago

Brisbane, Queensland, Australia beBeeCareSpecialist Full time $50,000 - $55,000
Customer Service Consultant Job Description

As a dynamic and customer-focused Care Specialist, you will play a pivotal role in delivering exceptional service experiences to internal and external customers. Based in Sandgate NSW, this is an Indigenous identified position that requires applicants to be of Aboriginal or Torres Strait Islander descent.

Key responsibilities include:

  • Providing assistance to Account Managers and National Strategic Accounts Managers with customer quotes, product information, and general enquiries.
  • Ensuring timely actioning of customer requests within allocated timeframes.
  • Continuing and cultivating all customer interactions through proactive communication and problem-solving skills.

To be successful, candidates must demonstrate:

  • Able to work Monday to Friday between 7:30am to 4:30pm.
  • Previous experience in providing an exceptional level of customer service to both internal and external customers.
  • Proven ability to manage competing priorities and adapt to changing circumstances in a fast-paced sales and service environment.
  • Attention to detail and strong problem-solving and investigation skills.
  • Clear written and verbal communication skills are essential.
  • Intermediate MS Office skills are preferred.
  • Exposure or experience within a call centre or retail environment is preferred.
  • A willingness to learn and grow within the role.
Benefits of Working as a Customer Care Specialist

This role offers the opportunity to make a positive impact on our customers' lives and contribute to the growth and success of our organisation. As a valued member of our team, you can expect:

  • Opportunities for career advancement and professional development.
  • A supportive and inclusive work environment that values diversity and promotes work-life balance.
  • Competitive remuneration package and benefits that reflect your value to the organisation.

  • Healthcare Outcomes Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeHealthcare Full time $100,000 - $125,000

    Job Title: Healthcare Outcomes SpecialistJob Summary:The role of the Healthcare Outcomes Specialist is to ensure that healthcare facilities maintain a high level of quality care that goes beyond compliance requirements.Key Responsibilities:Provides guidance on Aged Care Funding Instrument (ACFI) matters.Ensures that healthcare facilities have processes in...

  • Customer Outcomes Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeNegotiator Full time $55,000 - $70,000

    Job OverviewThe Customer Solutions Officer plays a pivotal role in delivering exceptional customer outcomes.This position demands high-level customer service and phone skills, along with excellent written and verbal communication abilities.The successful candidate will be responsible for providing superior resolutions for customers, reducing long-term...

  • Transformative Care Outcomes Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCare Full time $93,000 - $110,000

    Transformative Care Outcomes SpecialistThis new role brings together your nursing expertise and data-driven insights to drive care improvements.Key Responsibilities:Lead quality initiatives across Residential, Support at Home, Wellness, and Retirement Village services.Analyse and interpret clinical data to inform care decisions.Ensure compliance with Aged...

  • Achieve Financial Success as a Relationship Banking Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeRelationship Full time $80,000 - $100,000

    Job Title: Relationship Banking Specialist">At Westpac, we are seeking a skilled and customer-focused Relationship Banking Specialist to join our team. In this role, you will play a key part in helping individuals achieve their financial goals by providing tailored banking solutions.">The ideal candidate will be able to build strong relationships with...

  • Care Outcomes Transformation Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeDataDriven Full time $94,293 - $123,456

    Job DescriptionTransform care outcomes by combining your nursing expertise with data-driven insights. This newly created Quality & Data Clinician role offers the opportunity to lead quality and compliance across services.Key ResponsibilitiesLead quality improvement initiatives across Residential, Support at Home, Wellness, and Retirement Village...

  • Customer Care Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerCare Full time $60,000 - $80,000

    Customer Care SpecialistWe are looking for a skilled Customer Care Specialist to join our team. This role is ideal for someone who is passionate about delivering exceptional customer service and has experience working in a fast-paced environment.The successful candidate will be responsible for providing support to customers via Live Chat, resolving queries...

  • Claims Outcomes Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeNegotiator Full time $80,000 - $125,000

    Health and Wellbeing Advocate RoleAs a Health and Wellbeing Advocate, you will play a pivotal role in guiding individuals towards optimal health and wellbeing outcomes. This involves working collaboratively with others to redefine excellence and make a positive impact on the lives of our clients and claimants.Key Responsibilities:Responding to general...

  • Exceptional Customer Experience Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeHospitality Full time $54,000 - $78,000

    Our Team is Seeking a Hospitality SpecialistWe are currently seeking a skilled and dedicated individual to join our team in the Airline Lounge. As a key member of our staff, you will be responsible for delivering exceptional customer service to travellers across various industries.The RoleThis part-time position offers flexible shift times across a 7-day...

  • Customer Care Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerCare Full time $50,000 - $70,000

    Customer Care SpecialistWe are seeking a professional and friendly customer care specialist to join our team. As a key member of our support staff, you will be responsible for providing exceptional service to our clients.Maintaining coordination between teams to ensure seamless delivery of services.Processing customer requests in a timely and efficient...

  • Exceptional Customer Experience Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $90,000

    Customer Service Specialist PositionWe are seeking a skilled and dedicated Customer Service Specialist to join our team. As a key member of our support staff, you will play a vital role in ensuring that our customers receive exceptional service and support.About the Role:This is an excellent opportunity for individuals who possess excellent communication...