Logistics Operations Coordinator

1 week ago


South Melbourne, Victoria, Australia Kogan Full time

We are seeking a highly skilled and detail-oriented Logistics Operations Coordinator to join our team at Kogan. As a key member of our logistics team, you will play a critical role in ensuring the smooth operation of our day-to-day logistics activities.

This is a dynamic role that requires strong problem-solving skills, attention to detail, and the ability to work effectively in a fast-paced environment. You will be responsible for liaising with multiple third-party logistics providers, working collaboratively with internal stakeholders, and reconciling invoices and managing escalations.

Key Responsibilities:

  • Liaise with third-party logistics providers to resolve operational issues and ensure timely delivery of goods.
  • Collaborate with internal stakeholders to problem-solve and resolve issues related to logistics operations.
  • Reconcile invoices and manage escalations with delivery partners and warehousing teams.
  • Arrange deliveries for VIP B2B customers and perform administrative tasks to ensure the operation runs smoothly.
  • Assist the Customer Care team with escalated issues and coordinate stock transfers between warehouses.
  • Identify opportunities for process improvements and implement changes to enhance logistics operations.

Requirements:

  • University degree in a relevant field such as logistics, supply chain, business, or a related field.
  • Exceptional problem-solving skills and attention to detail.
  • Highly analytical and able to work with data to drive decision-making.
  • Tech-savvy and able to use various IT and cloud-based tools to improve efficiency and productivity.
  • Excellent interpersonal skills and ability to work effectively with internal stakeholders and third-party logistics providers.

About Kogan:

Kogan is a leading eCommerce company in Australia and New Zealand, dedicated to providing innovative and customer-centric solutions. We offer a dynamic and fast-paced work environment, with opportunities for career growth and development.

Benefits:

  • Complimentary Kogan First Membership for employees and their families.
  • Team-exclusive discounts on Kogan products and services.
  • Health and Wellness program to support employee well-being.
  • Learning and Development opportunities to enhance skills and knowledge.
  • Team events and celebrations to foster a sense of community and camaraderie.


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