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Administrative Support Specialist
2 weeks ago
The Administration Officer Level 3 plays a critical role in supporting staff, patients, and visitors by providing receptionist and administrative support.
This includes processing referrals, making Outpatient appointments, registering patients, and ensuring patient information is accurate and up-to-date.
The successful candidate will have excellent customer service skills, high-level interpersonal communication skills, and the ability to perform a wide range of administrative tasks.
Key Responsibilities
- Provide receptionist and administrative support
- Process referrals and make Outpatient appointments
- Register patients when attending Outpatient appointments
- Ensure patient information is accurate and up-to-date
- Answer telephone and general enquiries promptly and politely
- Ensure Medicare billing for eligible patients
Required Skills and Qualifications
- Proven track record of delivering exceptional customer service
- High-level interpersonal, written, and verbal communication skills
- Demonstrated computer literacy and problem-solving skills
Benefits
This role offers a unique opportunity to work in a dynamic environment and contribute to the success of our team.
The successful candidate will have the chance to develop their skills and advance their career in administration.
