Dedicated Support Liaison

3 days ago

Ballarat, Victoria, Australia beBeeCustomerService Full time $60,830 - $70,305

We are seeking an experienced Customer Service Officer to provide exceptional customer service and administrative support in our office. As a key team member, you will be the first point of contact for employers and clients, answering phone calls, responding to emails, and offering general administrative assistance.

This is a fantastic opportunity to work with a values-driven organisation that prioritises diversity, inclusion, and community engagement. Our ideal candidate will possess strong communication skills, be able to work independently and as part of a team, and demonstrate a passion for delivering outstanding customer service.

Responsibilities include:

  • Providing welcoming and helpful assistance to employers and clients at reception and over the telephone
  • General administrative and clerical support for Employment Consultants and other staff members
  • Maintaining accurate records and databases
  • Using technology to stay up-to-date with changing systems and processes

We offer a range of benefits including ongoing training and professional development, family-friendly organisational culture, attractive salary packaging, and more.

Key skills and qualifications include:

  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and knowledge of Microsoft Office
  • Excellent time management and organisational skills
  • Able to maintain confidentiality and handle sensitive information

If you are passionate about delivering exceptional customer service and want to join a dynamic and values-driven organisation, we encourage you to apply.

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