Incident Officer

7 days ago


Melbourne, Victoria, Australia beBeeIncident Full time $75,480 - $93,390
Job Opportunity in Incident Management

This role is a fantastic opportunity to kick-start your career in government and build your experience in a highly operational division with full training and support provided.

The Incident Officer is responsible for providing essential support across the division, including managing multiple mailboxes, responding to queries, checking and processing invoices, and assisting with security administration tasks.

The role involves assisting school staff over the phone with reporting incidents that may impact students or education continuity, advising callers on essential actions, and contributing to the smooth running of day-to-day activities.

Key responsibilities include:

  • Managing multiple mailboxes and responding to queries
  • Managing supplier invoicing and record keeping
  • Providing security administration support as required
  • Taking calls and supporting/guiding school staff in reporting incidents
  • Additional administrative duties as directed

Why work with us?

  • Meaningful work that makes a difference
  • Hybrid working arrangements available
  • Periodic pay increases as set out in the Victorian Public Service Enterprise Agreement
  • Career progression opportunities
  • The Department values diversity and inclusion in all forms


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