Microsoft 365 Solutions Architect

Job Description

This is a highly skilled and experienced role that requires the design and implementation of comprehensive Microsoft 365 solutions for clients. The successful candidate will have extensive experience in architecture frameworks, security, and compliance.

The primary responsibility of this role is to design and implement M365 solutions tailored to client needs, encompassing all M365 workloads including Exchange Online, SharePoint Online, OneDrive for Business, Intune, Teams, and Entra ID.

Key responsibilities include developing and implementing Microsoft 365 solutions based on best practices and guidelines from the Microsoft 365 Solution and Architecture Centre.

Additionally, the ideal candidate will have experience with enterprise architecture that aligns with networking, identity, security, and multinational principles.

They will also be required to understand key principles for networking, identity, security, and multi-national architectures.

Furthermore, they will create detailed design documents outlining solution architecture and implementation plans.

Lead and execute M365 Tenant-to-Tenant migration projects, ensuring minimal disruption to business operations.

Utilize PowerShell scripting to automate administrative tasks and enhance the efficiency of M365 implementations.

Maintain up-to-date knowledge of M365 technologies, industry trends, and best practices to ensure delivery of cutting-edge solutions.

Provide support in troubleshooting prominent technical issues related to M365 environments as required.

Communicate effectively with clients, stakeholders, and team members to ensure successful delivery of projects and fulfillment of client requirements.

Provide thorough documentation for operation handover and knowledge sharing, ensuring smooth transitions and ongoing support.

Required Skills and Qualifications

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• Proven experience in leading and delivering complex M365 projects.

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• Expertise in M365 Tenant-to-Tenant migrations and respective tools and processes.

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• Experience with foundational solution guides, architecture illustrations, design principles, and templates.

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• Strong technical skills across all M365 workloads, including Active Directory and Entra ID, Exchange Online or SharePoint Online, OneDrive for Business, Teams and Teams Voice, and Intune, Application Packaging, Windows 11 migrations.

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• Extensive knowledge of on-premises infrastructure, including Active Directory, servers, networks, EUC, and applications.

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• Proficiency in PowerShell scripting for automation and administrative tasks.

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• Excellent communication skills, with the ability to convey technical concepts to nontechnical stakeholders.

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• Strong troubleshooting skills and a methodical approach to problem-solving.

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• Ability to work independently and as part of a team, managing multiple priorities and deadlines.

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• At least 10 years of IT consulting experience, with 5 years in a similar role.

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• Relevant certifications in Microsoft 365 and related technologies.

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• Bachelor's degree in computer science, Information Technology, or a related field.

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• Baseline Clearance is a must to have, NV1 preferred.

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• Familiarity with industry best practices and regulatory requirements related to M365 and cloud-based solutions.

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• Excellent problem-solving and analytical abilities.

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• Good understanding of security, compliance, and data governance principles.

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• Ability to maintain confidentiality and handle sensitive information.

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• Strong collaboration and communication skills.

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• Ability to adapt to changing project requirements and priorities.

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• Experience with Agile methodologies and Scrum frameworks.

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• Ability to provide coaching and mentoring to junior team members.

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• Strong customer service skills and ability to meet customer expectations.

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• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

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• Good understanding of business acumen and financial management principles.

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• Ability to analyze business requirements and develop strategic plans to meet them.

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• Experience with change management and organizational development.

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• Ability to lead cross-functional teams and collaborate with stakeholders.

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• Strong leadership skills and ability to motivate team members.

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• Ability to develop and implement training programs for team members.

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• Good understanding of learning and development principles.

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• Ability to evaluate training effectiveness and make recommendations for improvement.

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• Experience with adult education and instructional design principles.

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• Ability to develop and deliver presentations to senior executives and other stakeholders.

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• Strong public speaking skills and ability to engage audiences.

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• Ability to write engaging and effective reports and proposals.

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• Good understanding of business writing principles.

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• Ability to communicate complex technical information to non-technical stakeholders.

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• Experience with visual aids and multimedia presentation tools.

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• Ability to present ideas and concepts in a clear and concise manner.

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• Strong negotiation and conflict resolution skills.

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• Ability to facilitate meetings and workshops to achieve desired outcomes.

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• Good understanding of group dynamics and facilitation techniques.

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• Ability to build and maintain relationships with clients and stakeholders.

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• Experience with relationship-building and networking.

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• Ability to identify opportunities for growth and development.

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• Good understanding of talent management principles.

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• Ability to develop and implement strategies to retain top talent.

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• Experience with succession planning and leadership development.

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• Ability to provide guidance and direction to junior team members.

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• Good understanding of performance management principles.

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• Ability to develop and implement performance goals and objectives.

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• Experience with feedback and coaching.

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• Ability to recognize and reward outstanding performance.

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• Good understanding of recognition and reward principles.

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• Ability to contribute to the development of company-wide initiatives and strategies.

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• Experience with corporate social responsibility and community engagement.

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• Ability to promote the company brand and values.

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• Good understanding of employer branding principles.

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• Ability to develop and implement employee value proposition.

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• Experience with recruitment marketing and advertising.

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• Ability to design and implement employee communications and engagement strategies.

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• Good understanding of internal communications principles.

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• Ability to manage and resolve conflicts between employees.

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• Experience with HR metrics and analytics.

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• Ability to develop and implement HR policies and procedures.

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• Good understanding of labor laws and regulations.

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• Ability to stay up-to-date with changes in employment laws and regulations.

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• Experience with diversity, equity, and inclusion initiatives.

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• Ability to promote a culture of inclusivity and respect.

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• Good understanding of diversity, equity, and inclusion principles.

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• Ability to contribute to the development of company-wide diversity and inclusion strategies.

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• Experience with cultural competency and awareness.

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• Ability to navigate complex cultural dynamics and communicate effectively with diverse groups.

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• Good understanding of unconscious bias and its impact on workplace interactions.

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• Ability to recognize and address unconscious bias in the workplace.

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• Experience with addressing and resolving workplace conflicts.

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• Ability to foster an inclusive and respectful work environment.

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• Good understanding of crisis management and emergency response principles.

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• Ability to remain calm and composed in high-pressure situations.

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• Experience with emergency response protocols and procedures.

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• Ability to think critically and make sound decisions in uncertain situations.

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• Good understanding of risk management principles.

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• Ability to identify and mitigate risks associated with business operations.

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• Experience with business continuity planning and disaster recovery.

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• Ability to develop and implement business continuity plans.

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• Good understanding of data protection and privacy principles.

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• Ability to ensure compliance with data protection regulations.

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• Experience with data breach response and incident management.

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• Ability to respond promptly and effectively in the event of a data breach.

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• Good understanding of cybersecurity principles.

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• Ability to protect company assets from cyber threats.

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• Experience with cybersecurity frameworks and standards.

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• Ability to identify and mitigate cybersecurity risks.

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• Good understanding of technology trends and innovation.

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• Ability to stay current with emerging technologies and their applications in business.

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• Experience with artificial intelligence and machine learning.

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• Ability to apply AI and ML in business operations and decision-making.

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• Good understanding of blockchain and cryptocurrency.

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• Ability to explain complex technical concepts to non-technical stakeholders.

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• Experience with digital transformation and innovation.

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• Ability to drive digital transformation and innovation initiatives.

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• Good understanding of e-commerce and online business models.

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• Ability to apply e-commerce and online business models in business operations.

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• Experience with electronic data interchange (EDI) and supply chain management.

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• Ability to optimize supply chain operations using EDI and other technologies.

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• Good understanding of environmental sustainability and corporate social responsibility.

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• Ability to develop and implement sustainable business practices.

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• Experience with energy efficiency and conservation.

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• Ability to reduce energy consumption and costs through efficient use of resources.

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• Good understanding of facilities management and operations.

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• Ability to manage and maintain facilities to ensure optimal functionality and safety.

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• Experience with finance and accounting principles.

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• Ability to manage financial resources and budgets effectively.

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• Good understanding of forecasting and budgeting.

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• Ability to prepare accurate forecasts and budgets.

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• Experience with human resources management.

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• Ability to recruit, train, and develop employees.

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• Good understanding of industrial relations and collective bargaining.

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• Ability to negotiate and manage labor agreements.

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• Experience with intellectual property law.

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• Ability to protect and enforce intellectual property rights.

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• Good understanding of international trade and commerce.

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• Ability to navigate global markets and trade regulations.

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• Experience with market research and analysis.

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• Ability to analyze market trends and make informed business decisions.

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• Good understanding of marketing and sales principles.

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