Sephora Counter Team Lead

2 days ago


Newcastle, New South Wales, Australia Shiseido Full time

About Us

Shiseido is a leading cosmetics company with a rich history dating back to 1872. We strive to inspire a life of beauty and culture, driven by our commitment to innovation, quality, and customer satisfaction.

Job Opportunity

We are seeking an exceptional Multi Brand Counter Manager to join our team at Sephora, Metrocentre Newcastle. As a key member of our sales force, you will be responsible for driving business growth and delivering an unparalleled customer experience.

Responsibilities

  • Drive business growth through effective sales strategies and techniques, identifying new opportunities to drive business forward.
  • Develop and maintain strong relationships with customers, providing personalized advice and recommendations to ensure their satisfaction and loyalty.
  • Work collaboratively with the visual merchandising team to create visually appealing displays and maintain high standards of store appearance.
  • Nurture relationships between Shiseido Group and retail partners in store, ensuring seamless communication and cooperation.

Requirements

  • Proven sales track record in a fast-paced retail environment.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and retail partners.
  • Strong knowledge of the beauty and skincare industry, including product trends, competitor activity, and market conditions.
  • Ability to work effectively in a team environment, prioritizing tasks and managing time to meet deadlines.
  • Desirable management experience or retail sales experience in the beauty retail industry.

What We Offer

  • 30 days' holiday, increasing with service.
  • Generous discretionary commission scheme.
  • Contributory pension scheme – 5% employer contribution.
  • Generous product allocation & discount.
  • Enhanced parental allowance.
  • Life Assurance up to x2 your salary.
  • Employee referral bonuses.
  • Access to Retail Trust.
  • Annual performance and development reviews.


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