Vehicle Claims Specialist

2 weeks ago


Australia beBeeAdvocate Full time $120,000 - $150,000
Warranty Advisor Role

This fixed-term contract is designed to support customers with warranty claims for their vehicles, guiding them through the repair process and managing daily operations.

Key responsibilities include:

  • Effective communication between customers and workshop teams for seamless operations.
  • Managing outstanding warranty claims as a trusted advisor to customers.
  • Excellent communication skills to resolve queries and provide clarity.
  • Flexibility in working with new technology platforms.

As part of our team, you will enjoy competitive compensation, comprehensive benefits, and opportunities for growth and development.

We are seeking an experienced individual with at least 2-3 years' experience in customer service and/or servicing & repair management, or other experience in the automotive industry with basic mechanical knowledge and customer service experience.

The ideal candidate will have strong analytical and problem-solving skills, be able to work under pressure, and maintain confidentiality when handling sensitive information.


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