Cafe Operations Manager

2 days ago


Sydney, New South Wales, Australia beBeeLeadership Full time $60,000 - $81,000

Cafe Team Leader Job Overview

  • Deliver excellent customer service and lead cafe operations to achieve sales and customer satisfaction goals.

About the Role:

  • Promote a safe, healthy, and inclusive work environment that supports team members' well-being and development.
  • Foster strong relationships with colleagues, customers, and suppliers to drive business growth and improve services.
  • Develop and implement strategies to increase sales, manage stock levels, and optimize inventory management processes.
  • Analyse sales data and customer feedback to inform menu offerings, promotions, and marketing campaigns.

Key Responsibilities:

  • Plan and execute daily cafe operations, including staff scheduling, rosters, and duty allocations.
  • Provide coaching, guidance, and performance feedback to team members to enhance their skills and job satisfaction.
  • Maintain accurate records of sales, customer feedback, and operational performance to inform business decisions.

Requirements:

  • Demonstrated leadership experience in hospitality or food service, preferably in a supervisory role.
  • Excellent communication, interpersonal, and problem-solving skills to build strong relationships with stakeholders.
  • Aptitude for analysing data and making informed decisions to drive business growth and improve services.

Benefits:

  • A dynamic and supportive work environment that fosters career development and job satisfaction.
  • Ongoing training and professional development opportunities to enhance skills and knowledge.

We Offer:

  • A competitive salary and benefits package that reflects your value to our organisation.
  • The opportunity to work with a reputable and trusted brand in South Australia's hospitality industry.
  • A collaborative and inclusive work environment that values diversity, equity, and inclusion.

Additional Information:

  • We are an equal opportunity employer committed to providing a workplace that is free from discrimination and harassment.
  • We welcome applications from candidates who share our values and commitment to excellence.
  • Please note that only successful applicants will be contacted for further discussion.

Keyword: Leadership



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