Customer Success Portfolio Manager

2 days ago

Sydney, New South Wales, Australia beBeeSuccess Full time $100,000 - $130,000
Key Role Summary

This seasoned Customer Success Manager II position involves managing a portfolio of customer accounts to deliver an exceptional experience.

The key responsibilities include:

  • Managing a portfolio of customer accounts to ensure ongoing success with products or services.
  • Developing customized account plans to meet unique customer needs, driving growth and retention through strategic planning.
  • Providing regular business reviews and progress updates to customers, identifying areas for improvement.
  • Fostering strong relationships with cross-functional teams to ensure alignment and effective communication.

As a Customer Success Manager II, you will have the opportunity to develop and execute strategic plans to drive customer success and retention.

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