Customer Success Manager
3 weeks ago
From fraud prevention to AML/CTF compliance, identity authentication, and credit risk mitigation — our solutions help organisations solve some of the world's most complex challenges.
Learn more: risk.lexisnexis.com .About the Role We're looking for a driven Customer Success Manager to join our high-performing APAC team.
You'll take ownership of a portfolio of clients, driving retention, renewals, and growth.
By building strong relationships, you'll become a trusted advisor — ensuring our customers gain maximum value from our market-leading solutions while identifying opportunities for upsell and cross-sell.
Reporting to the Senior Director, Sales - APAC, this is a permanent full-time role based in Sydney with combined home/office-based arrangements to have flexible work-life balance.
Responsibilities Manage a portfolio of accounts, ensuring retention & customer satisfaction Build trusted client relationships and anticipate customer needs Drive adoption of solutions through proactive success strategies Collaborate with Sales & Product teams for seamless onboarding & support Identify upsell and cross-sell opportunities and partner with BDMs to close deals Monitor customer health and proactively resolve issues Gather client insights to support product development & innovation Requirements Proven experience in
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Customer Success Manager
1 week ago
Sydney, New South Wales, Australia Opentext Full time**OPENTEXT - THE INFORMATION COMPANY**As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.**Job scope/summary**:The **OpenText Customer Success Management** team is responsible for the...
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Customer Success Manager
1 week ago
Sydney, New South Wales, Australia Open Text Corporation Full time**Customer Success Manager**:- Req id: 37922- North Sydney, NSW, AU**OPENTEXT - THE INFORMATION COMPANY**As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.**Job scope/summary**:The...
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Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia Teradata Full timeThe Customer Success Manager is a strategic customer facing position focused on increased adoption of Teradata technologies and customer value realization of their investment. You will advocate for Teradata to drive success across multiple customer outcomes. The Customer Success Manager is highly respected for their knowledge, skills and empathy to meet...
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Customer Success Manager
1 week ago
Sydney, New South Wales, Australia NextGen Full timeOverviewJoin to apply for the Customer Success Manager role at NextGen.Role and teamWe are seeking a Customer Success Manager to join our growing Customer Success team. This role focuses on relationship management, client retention, and ensuring our valued clients achieve their business objectives through our fintech solutions.What the team doesOur Customer...
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Customer Success Manager
1 week ago
Sydney, New South Wales, Australia NextGen Full timeOverviewJoin to apply for the Customer Success Manager role at NextGen.Role and teamWe are seeking a Customer Success Manager to join our growing Customer Success team. This role focuses on relationship management, client retention, and ensuring our valued clients achieve their business objectives through our fintech solutions.What the team doesOur Customer...
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Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia 4Twenty Consulting Full timeBase pay range A$100,000.00/yr - A$135,000.00/yr Customer Success Manager We're hiring for a Customer Success Manager for my SaaS vendor.They are a analytics software , user experience, Mar-Tech solution, going through great growthSome of their customers include the likes of: JBhifi, Westpac, Samsung, RedBallon, Glue Store, etc.You'd be looking after 30-45...
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Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia 4Twenty Consulting Full timeBase pay range A$100,000.00/yr - A$135,000.00/yr Customer Success Manager We're hiring for a Customer Success Manager for my Saa S vendor.They are a analytics software , user experience, Mar-Tech solution, going through great growth Some of their customers include the likes of: JBhifi, Westpac, Samsung, Red Ballon, Glue Store, etc.You'd be looking after...
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Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia Pearson Full time**ABOUT THE ROLE**:Pearson is looking for a **Customer Success Manager** with experience, passion, and proven talent to join our Higher Education team. As Customer Success Manager (CSM) you will support the Higher Education post-sales customer lifecycle, with a strategic focus on customer onboarding, adoption, retention, and advocacy. You will be integral in...
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Customer Success Manager
1 week ago
Sydney, New South Wales, Australia Aveva Full timeAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and...
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Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia 4Twenty Consulting Full timeBase pay rangeA$100,000.00/yr - A$135,000.00/yrCustomer Success ManagerWe're hiring for a Customer Success Manager for my SaaS vendor.They are a analytics software , user experience, Mar-Tech solution, going through great growthSome of their customers include the likes of: JBhifi, Westpac, Samsung, RedBallon, Glue Store, etc.You'd be looking after 30-45...
