Customer Success Portfolio Manager

5 days ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $90,000 - $120,000

At the heart of every successful organization lies a dedicated professional who fosters lasting relationships and drives growth through customer success. This inspirational role requires a strategic thinker who can oversee a portfolio of key accounts, facilitate direction setting, and collaborate with various teams to drive product adoption and expansion.

The ideal candidate will possess 5+ years of customer-facing experience, a proven track record in working with SaaS solutions, and a willingness to travel up to 50% of the time.

This is a unique opportunity for an experienced professional to make a meaningful impact on customers' success and advance their career in a dynamic and inclusive environment.

  • Key Responsibilities
  • Build trusted advisor relationships with key stakeholders
  • Develop and execute action plans to drive customer success
  • Collaborate cross-functionally to drive product adoption and expansion
  • Owning forecasting and prioritization for customer success

Qualifications

A minimum of 5+ years of customer-facing experience

Proven track record in working with SaaS solutions

Strong communication and interpersonal skills

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