Venue Operations Manager

7 days ago


Gold Coast, Queensland, Australia Ennismore Full time
Job Title: Venue Manager

We are seeking a highly skilled and experienced Venue Manager to join our team at Mondrian Gold Coast. As a Venue Manager, you will be responsible for overseeing all aspects of the Venue operations, including team management, guest service, financial performance, and adherence to health and safety standards.

Key Responsibilities:
  • Team Management: Lead and manage a team of Venue staff, including FOH and BOH teams, to ensure seamless service delivery and high-quality guest experiences.
  • Guest Service: Deliver exceptional guest service, ensuring that all guests have a memorable and enjoyable experience at the Venue.
  • Financial Performance: Analyze and manage financial reports to track revenue, costs, and profitability, and implement strategies to optimize financial performance.
  • Health and Safety: Ensure that all health and safety standards are met, and that the Venue is maintained in a clean and safe environment.
Requirements:
  • Proven Experience: Minimum 2 years of experience in a similar role, preferably in a high-end hospitality environment.
  • Leadership Skills: Strong leadership and team management skills, with the ability to motivate and develop staff.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and external partners.
  • Financial Management: Strong analytical and financial management skills, with the ability to manage budgets and financial reports.
  • Health and Safety: Knowledge of health and safety standards and regulations, with the ability to maintain a safe and clean environment.
What We Offer:
  • Competitive Salary: A competitive salary package, including a base salary and performance-based bonuses.
  • Benefits: A range of benefits, including health insurance, superannuation, and paid leave.
  • Opportunities for Growth: Opportunities for career growth and development, including training and professional development programs.


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