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Duty Manager

2 months ago

Gold Coast, Queensland, Australia Australian Venue Co Full time

We are seeking experienced professionals to join our team as Duty Managers and Assistant Venue Managers at Australian Venue Co. Our company operates a portfolio of popular venues across the Gold Coast, including Burleigh Town Hotel, The Wallaby, Hope Island Tavern, The Local Surfers Paradise, and Coomera Lodge.

Key Responsibilities:

  • Lead and manage venue operations, ensuring exceptional customer experiences and efficient service delivery.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance team performance.
  • Collaborate with senior management to achieve business objectives, including revenue targets and customer engagement initiatives.
  • Recruit, train, and develop high-performing teams, fostering a culture of excellence and innovation.
  • Manage venue budgets, inventory, and resources, ensuring optimal utilization and minimizing waste.
  • Conduct regular stock takes and investigate stock losses, implementing corrective actions to prevent future occurrences.
  • Develop and maintain strong relationships with suppliers, vendors, and stakeholders, ensuring seamless operations and excellent customer service.

Requirements:

  • Minimum 2 years of experience in a management role, preferably in the hospitality industry.
  • Proven track record of success in leading high-performing teams and driving business growth.
  • Excellent communication, leadership, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • RLMV and Approved Managers License, with a strong understanding of gaming regulations and compliance.
  • CLO is desirable but not necessary.

What We Offer:

  • Competitive salary range of $71,000 - $75,000 + Super.
  • Opportunities for career advancement and professional growth within a dynamic and innovative company.
  • Autonomous role with excellent company support, flexible rosters, and a strong focus on work-life balance.
  • Exceptional team culture, with a commitment to diversity, equity, and inclusion.