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Luxury Venue Operations Manager
2 months ago
We are seeking a highly skilled and experienced Luxury Venue Operations Manager to join our team at The Star Gold Coast. As a key member of our operations team, you will be responsible for the day-to-day management of our luxury rooftop venue, ensuring exceptional customer experiences and driving business growth.
Key Responsibilities- Work closely with the Venue Manager to develop and implement operational strategies to drive revenue growth and improve customer satisfaction.
- Lead a dynamic team of hospitality professionals, providing guidance and support to ensure exceptional service delivery.
- Manage the venue's inventory, including food, beverages, and supplies, to ensure optimal stock levels and minimize waste.
- Develop and maintain relationships with key stakeholders, including suppliers, vendors, and partners.
- Monitor and analyze operational performance metrics, identifying areas for improvement and implementing changes to drive business growth.
- Minimum 2 years of experience in a luxury hospitality or operations management role.
- Proven track record of driving business growth and improving customer satisfaction.
- Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to exclusive employee discounts and perks.
