
Premium Cellar Door Experience
1 week ago
We are seeking a highly skilled and experienced Cellar Door Manager to lead our team and establish a premium Cellar Door experience.
The successful candidate will have excellent customer service skills, managerial experience in the hospitality sector, and a positive approach to work. They will be responsible for leading the Cellar Door team, ensuring opening and closing procedures are followed, and maintaining a clean and tidy environment.
- Manage the daily operations of the Cellar Door, including staff training and supervision.
- Conduct wine tastings and host visiting groups, promoting wine sales and membership of the Wine Club.
- Actively promote wine sales and Wine Club membership, achieving specified targets.
- Stock take and order wine and food, implementing effective stock rotation and waste minimisation strategies.
- Assist with group bookings, wine tasting enquiries, and private tour reservations.
Requirements:
- Experience in a managerial position in a hospitality environment.
- Ability to show initiative and work within a team environment.
- High level of attention to detail and ability to prioritise tasks.
- A high standard of personal presentation with a friendly and genuine attitude.
- Proven experience in customer service and creating engaging customer experiences.
Essential requirements include a valid Australian driver's licence, Tasmanian RSA certificate, and Tasmanian Food Handling Certificate.
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