Reception Officer

2 days ago

Central Coast, Australia beBeeCustomerService Full time $29,660 - $34,136

Reception Officer - Customer Service Role

We are seeking a skilled and friendly individual to join our team as a Reception Officer. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring that their needs are met.

The ideal candidate will have experience in handling customer inquiries, resolving issues, and providing solutions. You will also be confident in using technology to manage customer information and transactions.

  • Key Responsibilities:
  • Provide exceptional customer service, responding to inquiries and resolving issues promptly and professionally.
  • Use technology to manage customer information and transactions, including operating a computerized point of sale system.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Required Skills and Qualifications:

  • Demonstrated experience in customer-facing roles, with a strong focus on service excellence.
  • Ability to work effectively in a fast-paced environment, with multiple priorities and deadlines.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Proficient in using technology to manage customer information and transactions.

Benefits:

  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A competitive salary and benefits package, including superannuation and leave entitlements.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your skills and qualifications.

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