Reception Officer

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Description

• Work in a dynamic and customer focused team
• Flexible shifts covering afternoons, evenings and weekends. Penalty rates apply for weekend work
• Temporary part time position - 25 hours per week until March 2026
  
  

Central Coast NSW, New South Wales

Description

Is customer service your passion? Do you love to work in a busy and social environment? We are currently seeking a new Reception Officer and if you have these skills this might be your chance to rewrite the future with us

• Work in a dynamic and customer focused team
• Flexible shifts covering afternoons, evenings and weekends. Penalty rates apply for weekend work
• Temporary part time position - 25 hours per week until March 2026
  
  

About The Role

This is an exciting opportunity to work in a busy, social and aquatic centre focused environment, where your customer service skills will be put to great use greeting our members, providing program information to potential new users, and ensuring all our customers feel warmly welcomed and supported from the moment they enter Councils facilities.

This position is required to provide quality customer service and create value for the community.

To Be Successful In This Role, You Will Have

• demonstrated extensive experience in handling cash, reconciliation and operating a computerised point of sale equipment
• demonstrated experience working in a fast paced customer service role
• demonstrated knowledge and experience in use of a computerized member/customer management system (database)
• demonstrated ability to participate and actively contribute in a team environment to achieve organisational goals and outcomes
• strong customer service ethos and a demonstrated customer-centric approach to service provision
• demonstrated ability to communicate effectively with other staff and members of the public both verbally and in writing\
  
  

Our position description provides more information for you to learn more about this role.

Other Important Information

• The commencing salary for this position is up to $29.66 per hour. Central Coast Council also provides progression opportunities for employees to progress up to the maximum salary of $34.36 per hour on completion of assessment of skills and performance plus 12% superannuation. Weekend rates apply for weekend work.
• We have a temporary part-time role available.
• This role is located at the Wyong Olympic Pool.
  
  

Council may create an eligibility list from this recruitment process and may utilise this eligibility list to fill other permanent or temporary vacancies.

Extra Benefits

At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.

Other Extras Include

• Long service leave after 5 years of continuous service
• Free flu vaccination program
• Time provided for you to do annual skin cancer screening, Breast screen and blood donations
• Access to professional development with career development and learning programs through various platforms
• We reward and recognise our staff with our Cheers program
• Novated leasing partnerships.
  
  

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.

Want to know more?

The contact person for this role is Karyn Beecham, Crew Leader Reception. You can contact Karyn on

This position will close for applications at midnight on Sunday, 31 August 2025.

To download our Privacy Statement click here.

Location

Central Coast Council is ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. The Central Coast is one of the fastest growing regions in NSW, the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.

How To Apply

We have put together some additional resources to help you apply for a role at Central Coast Council.

By completing and submitting this online application you confirm that any information that you provide in this application is true and correct and acknowledge that any offer of employment may be withdrawn should the information that you have provided in support of your application be shown to be false.

You also consent to employment screening checks being conducted where appropriate. This may include associated checks including reference checks, Working with Children Check, Entitlement to Work in Australia, employment history and an Australian Federal Police Check, as well as substantiation of educational qualifications, industry memberships, previous Central Coast Council employment history and association with professional bodies.

You also acknowledge that you will be required to provide proof of eligibility (including photo identification) to work in Australia if selected for an interview.

To Lodge Your Application, Please Follow These Steps

• Answer the on-line questions shown below.
• Attach your resume
• Attach your qualifications and licences.
  
  

Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.

If you require assistance to lodge your application please contact our Talent Acquisition team by emailing to discuss what reasonable adjustments you may need. If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call or Speak & Listen

Applicants who are selected for interview will be contacted by phone or e-mail. For further instructions please click here.

You will have the ability to save your application as you go using the 'Save Application' button. You can start an application and return to it later via the automatic follow-up email once you have the time and required information at hand to finalise your application.

If you don't have access to a computer or electronic device, you can lodge your application at any of Council's Library locations. Pre-book a free 1-hour computer timeslot by contacting your nearest library or ask at the enquiry counter.

We will not accept unsolicited resumes or applications being presented by recruitment agencies.

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Employment type

• Employment typePart-time

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• Job functionAdministrative
• IndustriesGovernment Administration

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