Career Opportunities in Customer Support

1 week ago

Adelaide, South Australia beBeeCommercial Full time $65,000 - $95,000
Client Maintenance Specialist

The Panorama Client Maintenance team is responsible for processing superannuation and investment requests for our advisers and members. This includes payments in and out from Panorama, amendments to accounts and account closures.

This role involves contributing to the overall success of the business through ownership, accountability and striving to achieve all the targeted goals of the team, as well as the wider Platforms & Investments business unit.

Key Responsibilities:
  • Effective relationship participation between internal stakeholders, Business Units and the Panorama Program.
  • Proactively identifying issues, problems and opportunities, contributing to potential solutions in regard to process efficiencies.
What's in it for you?

You will build your profile internally with senior stakeholders and be part of the future of a business that has been around for 200 years. You'll be working for an organisation that supports development, internal career moves and flexible working.

Along with competitive salary, you'll receive Westpac's generous benefits and a whole array of customer discounts.

Requirements:
  • Experience with superannuation processes and legislation.
  • Exceptional organisational and time management skills.
  • Strong communication and interpersonal skills.
  • Attention to detail and strong data entry skills.
  • Sound analytical and problem-solving skills.
  • Ability to work independently and under pressure in a fast paced environment.
Work Environment:

As well as good pay and a great culture, joining the Westpac family means you'll get some of the best banking, wealth and insurance benefits in the market. We'll even pay you to do volunteer or community work.

We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills.

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