Customer Experience Specialist

3 weeks ago

Sydney, New South Wales, Australia Fantastic Furniture Australia Full time

About Your New Role:

An exciting opportunity for a Part Time Retail Team Member is now available at our Fantastic Furniture store.

Our Retail Team Members are at the forefront of making life fantastic for our customers by providing an exceptional experience at every touch point. In this varied role, you will have an opportunity to learn all store operations, (including further exposure to our back of house operation), work collaboratively with passionate team members and explore plenty of opportunities to advance your career.

As a member of our retail team, you will be responsible for delivering an exceptional customer experience, providing excellent customer service, and working collaboratively with colleagues to achieve sales targets.

About You:

We are looking for team members who are passionate about delighting customers, want to grow their career, and can be relied on to support our teams – sometimes at short notice.

You may bring with you some experience from a sales/customer service, retail or hospitality background, but we are also interested in speaking to people who are keen to bring transferable skills into a retail setting (full training will be provided).

What We Offer:

We offer a range of benefits and programs to support your growth and wellbeing, including:

• Education and Development: We believe in continuous learning. That's why we offer you the opportunity to complete a Certificate III in Retail, fully sponsored by us. You'll gain valuable skills that will benefit you throughout your career.

• Generous Staff Discounts: Enjoy exclusive discounts on our Fantastic Furniture products, making your home even more fabulous. We believe in sharing the perks with our team.

• Work-Life Balance: We're dedicated to ensuring you have a healthy work/life balance. Flexibility is at the core of our culture, enabling you to achieve both personal and professional success.

• Health and Wellbeing: Your well-being matters to us. We offer a range of health and wellness programs to help you stay at your best, both physically and mentally.

• Career Advancement: We're committed to your growth. Our programs are designed to support your development in your current role and help you reach your future career aspirations.

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