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Customer Service Representative

3 weeks ago


Central Coast Council, Australia beBeeCustomer Full time $2,966 - $34,766

This is an exciting opportunity to work in a dynamic and fast-paced environment.

About The Role

The position of Reception Officer is required to provide quality customer service and create value for the community. Our team is committed to delivering exceptional customer experiences, with flexible shifts covering afternoons, evenings and weekends.

  • Work in a dynamic and customer-focused team
  • Provide quality customer service and create value for the community
  • Flexible shifts covering afternoons, evenings and weekends
Key Responsibilities

To be successful in this role, you will have:

  • Demonstrated extensive experience in handling cash, reconciliation and operating computerised point of sale equipment
  • Demonstrated experience working in a fast-paced customer service role
  • Demonstrated knowledge and experience in use of a computerised member/customer management system (database)
  • Strong customer service ethos and a demonstrated customer-centric approach to service provision
  • Ability to communicate effectively with other staff and members of the public both verbally and in writing
What We Offer

We provide a range of extras that help our team members balance their life when needed. These include:

  • Long service leave after 5 years of continuous service
  • Free flu vaccination program
  • Time provided for annual skin cancer screening, Breast screen and blood donations
  • Access to professional development with career development and learning programs through various platforms
  • Cheers program recognising and rewarding staff
  • Novated leasing partnerships
Requirements

To be considered for this role, you must have:

  • A strong customer service ethos
  • Extensive experience in handling cash, reconciliation and operating computerised point of sale equipment
  • Experience working in a fast-paced customer service role
  • Knowledge and experience in use of a computerised member/customer management system (database)