Customer Service Representative

4 weeks ago


Broome, Australia Telstra Full time

About the Role

Telstra is seeking a highly skilled and motivated individual to fill the position of Retail Sales Consultant. As a Retail Sales Consultant, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities

  • Build strong relationships with customers to understand their needs and provide tailored solutions
  • Develop and maintain a comprehensive knowledge of Telstra's products and services
  • Meet and exceed sales targets and KPIs
  • Work collaboratively with the team to achieve business objectives
  • Provide exceptional customer service and support

What We Offer

Telstra offers a dynamic and supportive work environment, with opportunities for professional growth and development. Our benefits include:

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • Flexible parental leave options
  • Access to 17,000 learning programs
  • Monthly performance rewards and recognition programs

Requirements

To be successful in this role, you will need:

Excellent customer service and communication skillsStrong sales and negotiation skillsAbility to work in a fast-paced environmentHigh level of energy and enthusiasmKnowledge of the telecommunications industry

How to Apply

If you are a motivated and customer-focused individual with a passion for sales and service, we encourage you to apply for this exciting opportunity.



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