Hotel Experience Specialist

1 day ago

Sydney, New South Wales, Australia beBeeService Full time $45,000 - $70,000
Key Responsibilities:
  • Deliver exceptional customer experiences throughout the guest journey.
  • Complete front desk tasks, including promoting hotel facilities, handling reservations and maintaining guest accounts.
  • Provide knowledgeable, friendly service to external and internal guests at all times.
  • Answer phone calls in a professional manner according to brand standards.
  • Process cash transactions accurately and reconcile cashier floats at the end of each shift.
  • Inform guests about hotel features and benefits and sign them up to loyalty programs for non-members.

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