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Customer Service Representative

1 month ago


Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

About Us

Bendigo Bank is a community-focused financial institution that offers a unique philosophy in customer service. As a Customer Service Officer, you will be the face of the branch, providing exceptional support to customers and helping them achieve their financial goals.

About the Role

This full-time position is located at Surrey Hills and requires a 76-hour fortnightly roster. You will be given the training you need to excel in this role, helping customers with transactions, educating them on our online platforms and tools, and recommending our products and services.

About You

We are looking for a candidate who is passionate about delivering exceptional customer service and has extensive experience in a customer-facing environment. You should be able to confidently communicate with customers face-to-face and over the phone, and have a strong ability to understand and share what makes our bank different.

What We Offer

  • Opportunities for career growth and development
  • A supportive and collaborative team environment
  • A competitive salary and benefits package