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Cloud Customer Success Executive
2 weeks ago
We provide a collaborative work environment with a focus on growth, recognition for your contributions, and various benefits to suit your needs.
Main Responsibilities- Guide customers through their business journey with our solutions.
- Boost customer satisfaction, retention, renewals, referrals, and upsells for Cloud products within their assigned portfolio.
- Oversee key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement.
- 2–3 years of experience supporting customers and driving business transformation, preferably in consulting or account management.
- Able to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.
- A cooperative approach to working relationships, internally and externally.
We empower over 400,000 customers worldwide to work together more efficiently and gain valuable business insights.
