Technical Solutions Expert

11 hours ago

Sydney, New South Wales, Australia LogicMonitor Full time
About the Role

LogicMonitor is seeking a highly skilled Customer Technical Architect to join our team. As a key member of our organization, you will play a critical role in ensuring the success of our customers and the wider Customer Experience and Sales functions.

Key Responsibilities
  • Provide technical guidance and support to customers, prospects, and internal teams to help them achieve their goals and overcome technical challenges.
  • Develop and deliver technical enablement programs to ensure our customers have early access to new features and products, and can apply them effectively to drive business outcomes.
  • Collaborate closely with Sales, Customer Success, Professional Services, and Product teams to provide technical expertise, common tooling, and frameworks that solve common customer problems.
  • Help translate internal, customer, and prospect requests into actionable information with clear business outcomes for the Product and Engineering organizations.
  • Contribute to the development of an engaging and results-driven technical training curriculum, working closely with the training team to formalize this wherever possible.
Requirements
  • Bachelor's degree or equivalent practical experience.
  • 5+ years of experience in a similar technical role.
  • Significant experience in IT Infrastructure and/or software development, with a focus on areas such as Compute, Storage, Databases, Networking, Application Services, Big Data, and/or distributed computing.
  • Experience in virtualization or cloud native architectures, containerization, observability, and DevOps.
  • Understanding of systems, information, and data flows within enterprise environments.
  • Experience working with and delivering API-based solutions.
  • Superior oral and written communication skills in English.
  • Strong technical writing skills.
  • Excellent troubleshooting instincts and ability to work with unfamiliar tools.
  • Significant experience in Linux and/or Windows/Network administration and operations, including technologies such as Linux and Windows.
  • Willingness to travel to deliver onsite training and evangelism.
  • Experience working effectively as part of a distributed team.
  • Public speaking and presentation skills.

  • Technical Solutions Expert

    3 days ago

    Sydney, New South Wales, Australia Coevolve Pty Full time

    About the RoleCoevolve Pty is a leading global provider of managed telco-independent Software Defined WAN (SD-WAN), Secure Access Service Edge (SASE), and cloud and multi-cloud networking solutions to enterprises. Our company provides services in more than 80 countries, and enterprises entrust us to provide secure and reliable connectivity to wherever they...

  • Technical Solutions Expert

    6 days ago

    Sydney, New South Wales, Australia Dimension data Full time

    About the RoleWe are seeking a highly skilled Technical Solutions Expert to join our team at Dimension Data. As a key member of our team, you will be responsible for leading projects from design through implementation, deployment, and handover.Key ResponsibilitiesLead technical projects from design phase through implementation and deploymentWork effectively...

  • Technical Solutions Expert

    7 days ago

    Sydney, New South Wales, Australia dotdigital Full time

    About the RoleWe're seeking a highly skilled Technical Solutions Expert to join our growing JAPAC team at dotdigital. As a key member of our Solution Consultancy team, you will work closely with Sales, Customer Success, and Professional Services teams to provide technical pre-sales support and ensure clients' requirements are met.Key ResponsibilitiesProvide...

  • Pre-Sales Solutions Expert

    7 days ago

    Sydney, New South Wales, Australia Motorola Solutions Full time

    Job DescriptionJob SummaryThe Pre-Sales Solutions Expert is a seasoned professional who plays a critical role in driving sales success by providing expert technical guidance and support to customers. This individual will work closely with the sales team to understand customer needs and develop tailored solutions that meet their requirements.Key...

  • Senior Technical Solutions Expert

    7 days ago

    Sydney, New South Wales, Australia Fusion5 Pty Ltd. Full time

    About the RoleFusion5 Pty Ltd. is seeking a highly skilled Senior Technical Consultant to join our team. As a Senior Technical Consultant, you will be responsible for providing expert-level technical guidance and support to our clients in the implementation and optimization of Microsoft 365 solutions.Key ResponsibilitiesDesign and implement Microsoft 365...

  • Power Platform Technical Solutions Expert

    7 days ago

    Sydney, New South Wales, Australia NCS Australia Full time

    About the RoleNCS Australia is seeking a highly skilled Power Platform Technical Solutions Expert to join our team. As a Dynamics Business Central Functional Consultant, you will play a vital role in delivering end-to-end solutions for new and existing customer engagements.Key ResponsibilitiesOversee the delivery of end-to-end solutions for new and existing...

  • Technical Solutions Engineer

    6 days ago

    Sydney, New South Wales, Australia Arista Networks Full time

    Job SummaryWe are seeking a highly skilled Technical Solutions Engineer to join our team at Arista Networks. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.Key ResponsibilitiesProvide expert-level technical support to customers via...

  • Technical Lead

    4 days ago

    Sydney, New South Wales, Australia Chrysalis Software Solutions Pty Full time

    About the RoleChrysalis Software Solutions Pty is seeking a highly skilled Technical Lead to join our team. As a Technical Lead, you will be responsible for providing operational, industry, and thought leadership expertise in the delivery of systems analysis, design, development, maintenance, and ongoing support for application software.Key...

  • Technical Lead

    2 days ago

    Sydney, New South Wales, Australia Chrysalis Software Solutions Pty Full time

    About the RoleChrysalis Software Solutions Pty is seeking a highly skilled Technical Lead to join our team. As a Technical Lead, you will be responsible for providing operational, industry, and thought leadership and expertise in the delivery of systems analysis, design, development, maintenance, and ongoing support for application software.Key...

  • Technical Solutions Engineer

    7 days ago

    Sydney, New South Wales, Australia Arista Networks Full time

    Job SummaryArista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.Key ResponsibilitiesProvide expert-level technical support to customers via phone,...

  • Solutions Expert

    4 days ago

    Sydney, New South Wales, Australia Bazaarvoice Full time

    About BazaarvoiceBazaarvoice is a leading provider of customer experience solutions that help brands and retailers connect with consumers and collect valuable user-generated content.Job DescriptionSolutions ExpertWe are seeking a highly skilled Solutions Expert to join our team. As a Solutions Expert, you will be responsible for working closely with our...

  • Technical Solutions Expert

    7 days ago

    Sydney, New South Wales, Australia Alteryx Full time

    About the RoleWe're seeking a highly skilled and experienced Technical Consultant to join our team at Alteryx. As a Technical Consultant, you will play a critical role in delivering exceptional services to our customers, driving value throughout Alteryx and with our customers.Key ResponsibilitiesSupport and architect enterprise-scale solutions utilizing...

  • Technical Solutions Expert

    10 hours ago

    Sydney, New South Wales, Australia ALTERYX Full time

    About the RoleWe're seeking a highly skilled Technical Consultant to join our team at Alteryx. As a Technical Consultant, you will play a critical role in driving value throughout Alteryx and with our customers by effectively consulting and guiding using knowledge of software deployment and integration processes and technical skills.Key...

  • Technical Solutions Expert

    7 days ago

    Sydney, New South Wales, Australia RLDatix Full time

    About the RoleThe Technical Consultant position at RLDatix has become available for a highly motivated and skilled individual to join our professional services team focused primarily on working with our Defence sector clients in Canberra.RLDatix is the leading workforce optimisation software applications provider for global organisations with large,...

  • Technical Expert

    7 days ago

    Sydney, New South Wales, Australia KBR Full time

    About KBRKBR is a leading provider of science, technology, and engineering solutions to governments and companies around the world. With a diverse team of experts, we deliver complex projects and provide innovative solutions to our clients.The OpportunityWe are seeking a highly motivated Technical Specialist (L3) with Defence industry experience to join our...

  • Technical Solutions Architect

    7 days ago

    Sydney, New South Wales, Australia NCC Group Full time

    About the RoleWe are seeking a highly skilled Technical Solutions Architect to join our team at NCC Group. As a key member of our MXDR team, you will play a critical role in designing and delivering cutting-edge cybersecurity solutions for our clients.Key ResponsibilitiesDesign and deliver comprehensive cybersecurity solutions for clients, leveraging your...

  • Technical Solutions Architect

    5 days ago

    Sydney, New South Wales, Australia Ncc Group Full time

    About the RoleWe are seeking a highly skilled Technical Solutions Architect to join our team at NCC Group. As a key member of our team, you will be responsible for designing and delivering advanced Azure solutions to our clients.Key ResponsibilitiesDesign and deliver complex Azure solutions to meet client requirementsCollaborate with cross-functional teams...

  • Network Solutions Expert

    11 hours ago

    Sydney, New South Wales, Australia Green Light Full time

    About the RoleWe are seeking a highly skilled Solutions Architect to join our Sydney-based delivery team at Green Light. As a key member of our team, you will be responsible for designing and implementing comprehensive technical solutions for large enterprise environments.Key ResponsibilitiesProvide expert advice and analysis to stakeholders on network and...

  • Cloud Solutions Expert

    9 hours ago

    Sydney, New South Wales, Australia Google Full time

    About the RoleWe're seeking a skilled Technical Solutions Engineer to join our Google Cloud team. As a key member of our global support team, you'll work closely with customers to resolve technical issues and drive the success of Google Cloud.As a Technical Solutions Engineer, you'll be responsible for analyzing system and network configuration issues,...

  • Senior Account Manager

    4 days ago

    Sydney, New South Wales, Australia Internetwork Expert Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Account Manager to join our team at Internetwork Expert. As a key member of our digital marketing team, you will be responsible for leading client relationships, developing and executing strategic marketing plans, and driving business growth.Key ResponsibilitiesClient Management: Lead...