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Solutions Expert

2 months ago

Sydney, New South Wales, Australia Bazaarvoice Full time
About Bazaarvoice

Bazaarvoice is a leading provider of customer experience solutions that help brands and retailers connect with consumers and collect valuable user-generated content.

Job Description

Solutions Expert

We are seeking a highly skilled Solutions Expert to join our team. As a Solutions Expert, you will be responsible for working closely with our Sales teams to cultivate high-quality, fast-moving opportunities.

Key Responsibilities:

  • Expedite sales cycles while being an advocate for our clients
  • Work directly with Account Executives and Account Directors to ensure the right solutions are presented to meet our client's needs
  • Cultivate and maintain a deep understanding of Bazaarvoice product offerings through continuous research and collaboration with various teams at Bazaarvoice
  • Enable your assigned sales team by coaching them on new product features, new product offerings, and recent product deprecations
  • Present product demos, ROI models, and technical overviews
  • Respond to RFPs, RFIs, and Security Questionnaires with speed and precision
  • Build and deliver ROI models to showcase the value of the solution we are recommending to the client

Requirements:

  • Five plus years in a client-facing role at a software company
  • Previous software sales, presales, consulting, or client-facing engineering experience
  • Curious and experienced in selling enterprise software
  • Well-honed business acumen and technical mind
  • Effective communication skills using written, verbal, and presentation skills
  • Ability to quickly solve complex problems in creative and repeatable ways
  • Thrives in a world where change occurs quickly and sometimes with little warning
  • Loves autonomy, but remains accountable to themselves, their team, and the greater organization at which they work
  • Drives accountability with others

What We Offer:

  • Customer-centric approach to business
  • Transparency and integrity in all interactions
  • Passionate pursuit of performance and innovation
  • Stronger together approach to diversity and inclusion

Equal Employment Opportunity:

Bazaarvoice provides equal employment opportunities to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities.