Medical Administrative Coordinator

2 weeks ago

Albany, Western Australia beBeeAdministrative Full time $50,000 - $80,000
Job Title: Patient Services Officer

This role involves working in a fast-paced environment to provide administrative support to clients and staff. Key responsibilities include:

  • Providing first-class customer service, responding to patient inquiries via phone or face-to-face interaction.
  • Booking and confirming appointments, along with handling billing and receipting processes.
  • Accurately processing relevant paperwork, including data entry for patient records.
  • Maintaining effective communication and organization skills when liaising with the team.
  • Managing patient records, filing notes, and contributing to efficient clinic operations.
Requirements:
  • Excellent patient care and interpersonal skills.
  • Strong organizational and communication abilities, facilitating collaboration with internal and external stakeholders.
  • Proven experience working successfully both independently and within a team environment.
  • Knowledge of healthcare systems and related funding mechanisms is highly valued.
  • Exceptional phone etiquette and ability to handle high volumes of patient inquiries.
  • Attention to detail and excellent organizational skills are essential.
  • A flexible approach to work, with adaptability in a fast-paced environment.
Benefits:
  • An established close-knit team environment.
  • A dynamic, challenging role within a prominent healthcare provider.
  • A supportive framework for growth and development with experienced management.

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