Business Operations Specialist
4 weeks ago
At Lineage Logistics, we're committed to transforming the food supply chain to eliminate waste and help feed the world. As a Business Services Coordinator, you'll play a critical role in supporting our team at our Laverton facility in Melbourne.
The primary focus of this role will be to support a small team of administrators and customer service team members across revenue management and customer onboarding activities. You'll be responsible for supporting processes and systems relative to revenue management, claims management, and various invoicing activities.
Key areas of responsibility include:
- Supporting revenue management processes and systems
- Supporting the Business Services Manager and team with claims management
- Supporting various invoicing activities, including updating rate cards to mitigate revenue leakage
- Assisting in the development and implementation of SOPs
- Providing internal and external customers with accurate and timely reporting
- Supporting the onboarding of new customers
- Making sound decisions to enhance performance and mitigate risk to the business
- Continually reviewing processes to improve efficiencies and effectiveness
We're looking for someone with experience in a similar role, preferably in the industry. You should have qualifications in Business, Administration, Finance, or similar, and experience leading a team. An excellent understanding of and experience implementing safety procedures, product safety initiatives, quality, and legal regulations is also essential.
We're a values-based organisation, focused on providing a safe, respectful, and trusting environment where you can build a rewarding career. We'll provide you with the tools, training, and support to deliver outstanding outcomes, and support your ongoing development and career aspirations.
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