Business Operations Coordinator
4 weeks ago
At Lineage Logistics, we're a leading temperature-controlled industrial REIT and logistics solutions provider, with a vast network of over 400 facilities across 25 countries in North & South America, Europe, and Asia-Pacific.
We're not just a cold storage business – we're innovators, dedicated to transforming the food supply chain and eliminating waste. Our team members are critical links in this process, ensuring that fresh produce reaches dinner tables around the world.
The Asia-Pacific region, comprising Australia, New Zealand, Vietnam, Sri Lanka, and Singapore, employs nearly 3000 talented individuals who share our passion for excellence.
We're currently seeking an experienced Business Services Coordinator to join our team at our Laverton facility in Melbourne, supporting a small group of administrators and customer service team members in revenue management and customer onboarding activities.
This role offers a Tuesday-to-Saturday roster, allowing you to maintain a healthy work-life balance while contributing to our dynamic team.
The primary responsibilities include:
- Supporting revenue management processes and systems
- Collaborating with the Business Services Manager and team to optimize claims management
- Assisting with invoicing activities, including updating rate cards to prevent revenue leakage
- Developing and implementing Standard Operating Procedures (SOPs)
- Providing accurate and timely reporting to internal and external customers
- Onboarding new customers efficiently
- Making informed decisions to enhance performance and mitigate risks
- Reviewing processes to improve efficiency and effectiveness
ideal candidate will possess:
- Experience in a similar role, preferably within the industry
- Qualifications in Business, Administration, Finance, or related fields
- Leadership experience
- Excellent understanding of safety procedures, product safety initiatives, quality, and legal regulations
- Strong customer service credentials
- Proficiency in Microsoft Office and familiarity with WMS and/or TMS systems
Our values-driven organization is committed to providing a safe, respectful, and trusting environment where you can build a rewarding career. We'll equip you with the tools, training, and support to excel in your role and contribute to our transformation program.
As a valued member of our team, you'll enjoy a competitive salary, estimated to be $65,000 - $80,000 per annum, based on your experience and qualifications.
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