
Administrative Portfolio Coordinator
6 days ago
This role provides exceptional support to assets across the portfolio, efficiently managing key stakeholder relationships and delivering memorable experiences to customers.
The Portfolio Administration Manager will provide outstanding administrative support to asset teams, ensuring customer experience is encompassed in all aspects of the role. Key responsibilities include building collaborative relationships with asset teams, data entry accuracy, and documentation collection.
The ideal candidate will have a proactive approach with problem-solving skills and ability to improve system and procedural efficiency. They should possess strong administration, time management, and organisation skills with attention to detail.
We are seeking an experienced professional who can drive improvements and maximise efficiency of administration-related procedures. The successful candidate will work collaboratively within teams and across divisions, sharing learnings with employees and leveraging their experience.
- Provide outstanding administrative support to asset teams, ensuring customer experience is encompassed in all aspects of the role.
- Build collaborative relationships with asset teams, deliver consistent services, and attend meetings as required.
- Responsible for data entry accuracy, documentation collection, and achieving 100% accuracy of each asset's Tenancy Schedule.
- Perform monthly rent up and invoicing responsibilities for assets.
- Complete lease outgoing adjustments/estimates and rent reviews for assets according to lease requirements and relevant state legislation.
- Conduct and facilitate lease audits.
- Produce lease-related correspondence to tenants/operators and distribute to asset teams where required.
- Assist asset teams with Capex related processes, raise work and purchase orders for assets, and match supplier invoices for review, approval, and payment.
- Manage daily receipting and assist with debt collection for assets.
- Assist with month-end procedures according to the finance timetable.
- Drive improvements and maximise efficiency of administration-related procedures.
- Work collaboratively with national teams to deliver divisional initiatives and contribute to implementing the strategy.
- Adhere to internal reporting deadlines and provide accurate outputs and quick responses to requests.
- Assist with projects or undertake additional duties as reasonably required.
To be successful in this role, you will need:
- At least 2 years' experience in a relevant property-related role.
- Previous experience in the property industry is highly desirable.
- Demonstrated account reconciliation and administration experience are highly desirable.
- A proactive approach with problem-solving skills and ability to improve system and procedural efficiency.
- Strong administration, time management, and organisation skills with attention to detail.
- Collaborative, professional, and empathetic approach to dealing with stakeholders.
- Exceptional interpersonal and communication skills and confidence in liaising with people at all levels.
- Ability to maintain confidentiality and discretion in relation to asset information.
- Willingness to learn and innovative approach.
- High level of IT proficiency required.
- Strong understanding of relevant legislation and legal obligations of assets.
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