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Store Operations Manager

1 month ago

Melbourne, Victoria, Australia Pillow Talk Full time

About the Role

We are seeking a highly skilled and motivated Store Operations Manager to join our team at Pillow Talk. As a Store Operations Manager, you will be responsible for leading from the front and inspiring your peers to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Support the store leadership team in achieving sales targets and operational excellence
  • Lead by example and demonstrate a passion for delivering exceptional customer service
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Collaborate with the store team to maintain a high level of visual merchandising and store appearance
  • Monitor and report on sales performance and customer feedback

Requirements

  • Proven experience in a customer-facing retail environment with a strong track record of sales growth and customer satisfaction
  • Excellent leadership and communication skills with the ability to motivate and inspire a team
  • Strong analytical and problem-solving skills with the ability to interpret sales data and customer feedback
  • Ability to work effectively in a fast-paced environment with multiple priorities and deadlines
  • Highly personable and confident individual with a passion for delivering exceptional customer service

What We Offer

  • A competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading retailer in the industry

How to Apply

If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, please submit your application below.