Crisis Response Specialist
4 weeks ago
The Salvation Army is a leading provider of homelessness services across Australia, committed to delivering dignity and respect to all individuals. As a Crisis Response Specialist at our Southport, Queensland location, you will play a critical role in supporting vulnerable members of our community.
Key Responsibilities- Liaise with the First Response team to provide a comprehensive response to client needs, working within an ethical decision-making framework to administer brokerage funding where appropriate.
- Provide case management support to individuals in accordance with TSA case management models and standards of practice.
- Ongoing assessment of the individuals' presenting issues, vulnerabilities, and needs from initial intake to exit.
- Work in a mobile capacity where required, collaborating with sector partners to deliver effective solutions.
- Tertiary qualification in Community Services, Social Work, or a related field, with a degree-level qualification preferred.
- Relevant experience in a social service environment, including client assessment and case management.
- A current Queensland Driver's Licence and valid Working with Children Check.
- First Aid Certificate.
We offer our eligible employees real benefits, including NFP salary packaging ($75,790 per annum), flexible working conditions, health, fitness, and financial discounts/benefits, paid parental leave (12 weeks), purchase leave scheme (up to 8 weeks), volunteer leave (5 days per year), and more.
Your Benefits- NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650).
- Flexible working conditions, allowing you to balance your work and personal life effectively.
- Access to exclusive health, fitness, and financial discounts/benefits.
- Paid parental leave - 12 weeks, supporting you during this important life event.
- Purchase leave scheme (up to 8 weeks), enabling you to recharge and refocus.
- Volunteer leave (5 days per year), empowering you to make a positive impact in your community.
- An inclusive culture of dedicated, passionate, and professional team members.
- Employee Assistance Program - independent confidential counselling service.
- Opportunity for career development, driving your growth and success.
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