Community Service Coordinator

3 weeks ago


Southport, Australia The Salvation Army Full time

About The Salvation Army

We are one of Australia's largest and most-loved charities, driven by our belief that everyone deserves dignity and respect. Our mission is to make a difference in the lives of others through our services and supports.

Our Philosophy

We believe that every person should have access to a safe, affordable, and secure home. That's why we provide a range of services including accommodation, case management, assertive outreach, financial assistance, community connection, and referral services.

The Role

We are seeking a proactive and values-driven First Response Case Worker to join our team at our Southport location in Queensland. This is a permanent full-time position with a salary in accordance with the SCHADS Crisis Level 2.1.

Your Responsibilities

  • Liaise daily with First Response team members to provide a collaborative response to client needs.
  • Provide case management support to individuals in accordance with TSA case management models and standards of practice.
  • Assess and address individual client needs, vulnerabilities, and presenting issues from initial intake to exit.
  • Work in a mobile capacity where required.
  • Collaborate with sector partners such as Housing Service Centre, Rent Connect, and other relevant organizations.

What You Need

  • Tertiary qualification in Community Services, Social Work, or a related field (degree preferred).
  • Relevant experience in social services, including client assessment and case management.
  • A valid Queensland driver's license.
  • A current Queensland Employee Working with Children Check.
  • A First Aid Certificate.

What We Offer

As a registered NFP, we offer our employees meaningful benefits, including:

  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefits.
  • Flexible working conditions.
  • Health, fitness, and financial discounts/benefits.
  • Paid parental leave - 12 weeks.
  • Up to 8 weeks paid leave per year through our purchase leave scheme.
  • Opportunity for career development.
  • An inclusive culture of dedicated team members.
  • A purpose-driven career with positive social outcomes.

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