Core Product Specialist

2 days ago

Gold Coast, Queensland, Australia beBeeAdmin Full time $85,000 - $105,000
Product Administrator Role

We are seeking an experienced Product Administrator to join our team. In this role, you will be responsible for managing the day-to-day operations of our core products and contributing to the execution of the product managers' strategic roadmap.

Key Responsibilities:
  • Provide High-Quality Customer Support: Offer exceptional support to users of our core systems, ensuring their needs are met and issues are resolved efficiently.
  • Develop User Manuals and Training Materials: Create comprehensive user manuals and training materials to facilitate effective onboarding and usage of our products.
  • Collaborate with Stakeholders: Work closely with finance, digital solutions, and other departments to gather requirements and ensure our systems meet business needs.
  • Manage Product Deliverables: Serve as the primary point of contact for any issues or enhancements related to our core systems, ensuring timely delivery and adherence to budget.
  • Develop Reporting Tools and Dashboards: Design and maintain reporting tools and dashboards to support informed decision-making processes within the organization.
  • Identify and Mitigate Risks: Proactively identify and mitigate risks associated with our systems, ensuring a secure and stable operating environment.
About You:

You thrive in a fast-paced work environment, valuing strong partnerships, collaboration, and a commitment to excellence. As someone who takes ownership of outcomes, you embrace the complexity and challenges that come with this role, while maintaining an agile and result-driven mindset.

To be successful in this role, you should possess:

  • A minimum of 3 years of experience in financial systems support or a similar role.
  • A strong understanding of finance principles and financial systems.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Experience with supporting technology solutions, such as ERP systems and CRM software.
  • The ability to work independently and as part of a team.

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