Senior Customer Experience Lead

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $120,000 - $180,000
Customer Service Director Opportunity

This is a senior leadership position within our Customer Relations team.

The role will oversee the Customer Support team to ensure exceptional customer experiences.

We are seeking an individual with extensive experience in leading high-performing teams and driving business outcomes.

The successful candidate will be responsible for developing and implementing strategies that improve customer satisfaction and loyalty.

The ideal candidate will have:

  • Extensive experience in senior leadership roles, preferably in large financial services organisations
  • Demonstrated ability to drive culture change and capability uplift
  • Advanced skills in relationship-building and effective influencing
  • Proactive approach to achieving performance outcomes

We celebrate diverse perspectives and strive to create inclusive environments where everyone can thrive.

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