Senior Customer Experience Lead

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $80,000 - $100,000

The Opportunity

We are seeking a skilled Customer Service Manager to lead our customer service team at Macquarie Centre.

As a key member of our team, you will be responsible for setting strategy across customer service and working closely with our customer service associates to deliver exceptional customer experiences.

This role involves managing budgets, ensuring financials are managed effectively, and making decisions that positively impact our customers.

You will play a pivotal role in ensuring our customers have an exceptional experience within the centre, and your work will have a direct impact on our business success.

In this role, you will make a significant contribution by:

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