Digital Transformation Leader

1 month ago


Canberra, ACT, Australia Fujitsu Full time
About the Role

As a Principal ServiceNow Consultant at Fujitsu, you will lead digital transformation initiatives across various industries. This consulting role focuses on Customer Experience, IT Transformation, Employee Service Experience, and Integrated Risk Management.

Key Responsibilities
  • Build strong relationships with business leaders, aligning ServiceNow with their digital transformation goals.
  • Translate business objectives into customer roadmaps and define solutions for success.
  • Mentor and support consultants, delegating tasks, providing feedback, and uplifting capability in new areas.
  • Lead successful client engagements, guiding configurations, establishing technical governance, and promoting instance health for ServiceNow deployments.
Requirements and Experience
  • 4+ years of experience embracing cultural perspectives and promoting workplace equality and diversity.
  • 6+ years leading end-to-end ServiceNow deployments across multiple modules, working directly with executive sponsors.
  • 5+ years in pre-sales activities, understanding customer pain points, and delivering well-reasoned solutions.
  • Experience inspiring teams, succession planning, and fostering professional development.
Benefits

Fujitsu is an organization with a strong set of values and a history of respecting fairness and equality, while promoting diversity, equity, and inclusion. We constantly strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work.

We put people first, with tailored career paths, best-in-class rewards, and recognition programs that reflect our commitment to aspiration, trust, and empathy.



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