Service Desk Expert
2 weeks ago
First Focus is a leading Managed Service Provider in Australia, with a strong focus on delivering exceptional IT solutions to mid-tier clients. We are seeking an experienced Service Desk Expert to join our team in South Australia.
About the Role
- Provide remote service desk support to a variety of environments, including Microsoft Azure, AD, and M365.
- Support a combination of servers, desktops, and applications within Azure infrastructure.
- Deliver support for Azure Intra, Hyper-V, and Citrix cloud infrastructure.
- Perform a wide variety of support across many technologies, including LAN & WAN networking.
About You
- Advanced understanding of end-user support and Active Directory.
- Comprehensive knowledge of Windows Server, Azure, and Exchange.
- Genuine exposure across technical infrastructure from desktop to firewall.
What We Offer
- A competitive package including salary, training, and flexible arrangements.
- Free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors.
- Hybrid working arrangements for a satisfying work-life balance.
We welcome applications from Neurodiverse candidates and offer flexible options to showcase your skills.
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