IT Specialist

As a leading Managed Service Provider, First Focus is committed to delivering exceptional IT solutions to our clients. We are currently seeking an experienced IT Specialist to join our team in South Australia.

This role will involve providing remote service desk support to a variety of environments, including those with 10-500 users. You will work as a point of escalation and subject matter expert, supporting servers, desktops, and applications within Microsoft Azure, AD, and M365 environments.

You will be responsible for delivering support for Azure Intra, Hyper-V, and Citrix cloud infrastructure, as well as performing a wide range of support tasks across multiple technologies. Occasionally, you will also work on project teams to deploy solutions for our clients.

To succeed in this role, you will need to have advanced understanding of end-user support and Active Directory, comprehensive knowledge of Windows Server, Azure, and Exchange, and genuine exposure across technical infrastructure from desktop to firewall, including LAN & WAN networking.

We offer a competitive package including salary, training, and flexible arrangements. Our estimated salary for this position is between $75,000 and $80,000 per year, plus superannuation.

In addition to a competitive salary, we provide opportunities for personal and professional development through our FastTrack mentor program, regular social events, and a great team culture.

We welcome applications from neurodiverse candidates and encourage disclosure along with your application so that we can provide a copy of our Neurodiversity Statement outlining the flexible options we can offer to best showcase your skills.