Customer Service Representative

14 hours ago


Newcastle, New South Wales, Australia Rentokil Initial Full time
{"title": "Customer Service Consultant", "description": "Customer Service Consultant

We are seeking a skilled Customer Service Consultant to provide exceptional customer service and sales support to our clients in Newcastle.

In this role, you will be responsible for:

  • Receiving and responding to customer inquiries via phone and email
  • Proactively making outbound calls to promote our products and services
  • Scheduling appointments and resolving customer queries
  • Converting customer inquiries into sales opportunities
  • Liaising with colleagues to ensure seamless customer service
  • Meeting sales targets and maintaining accurate customer records

Requirements:

  • Experience in customer service or call centre environments
  • Proven sales and communication skills
  • Ability to work under pressure and multitask
  • Proficient in database systems and email programs
  • Professional and reliable with excellent problem-solving skills

About Us:

Rentokil Initial is a leading provider of pest control and hygiene services. We are committed to delivering exceptional customer service and are seeking a skilled Customer Service Consultant to join our team.

", "lang_code": "en"}

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