Luxury Resort Ambassador
1 week ago
About Rydges
Australia and New Zealand's leading experience company, EVT, encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities, and Travel businesses that always feel local and authentic. At EVT, we're the shakers and Daymakers. The experience creators. The possibility makers and opportunity takers.
We are seeking a dedicated Part-Time Reservations Sales Agent on a fixed term maternity leave contract to join our in-house team at Rydges Resort Hunter Valley. As a Reservations Sales Agent, you will be responsible for providing exceptional customer service and managing reservations to ensure a seamless experience for our guests.
Key Responsibilities:
- Respond promptly and courteously to all guest inquiries and reservation requests via various channels
- Efficiently process guest reservations, modifications, and cancellations
- Maintain accurate and up-to-date reservation records
- Collaborate with the wider team to ensure a consistent and positive guest experience
- Provide recommendations on room types, resort amenities, and local attractions to enhance the guest experience
- Contribute to the achievement of revenue and occupancy targets
Benefits:
- Incredible team member discounts from your first day on-the-job
- 50% off stays at EVT hotels
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
- Award-winning career growth opportunities through our EVT network
Salary: $60,000 - $80,000 per annum
Requirements:
- Proven experience in a customer service or reservations role within the hospitality and tourism industry
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