Event Operations Manager
3 days ago
Embark on a rewarding career with The Ville Resort-Casino as an Event Operations Manager, playing a pivotal role in delivering exceptional experiences for our discerning guests.
We are seeking an experienced leader to oversee the daily operations of our events team, ensuring seamless execution and exceeding guest expectations. As an Event Operations Manager, you will be responsible for providing expert guidance, mentoring junior staff members, and maintaining the highest standards of service quality.
About You
- Tertiary qualifications in Hospitality, Retail, Business, or related field (desired)
- Previous experience at a managerial level in event operations, ideally within a similar industry setting
- Current Responsible Service of Alcohol Statement of Attainment or willingness to obtain
- Current Responsible Management of Licensed Venues Certificate and Approved Manager's Licence or willingness to obtain
- Proven track record of responding to and resolving disputes relating to the Responsible Service of Alcohol
- Demonstrated ability to provide exceptional customer service to internal and external customers and guests
- Excellent organizational skills, with the capacity to work under pressure and adapt to changing circumstances
- Professional presentation and exceptional communication skills
- Strong team player with a flexible attitude, willing to support colleagues when needed
- Demonstrated knowledge of food safety and hygiene practices
- Ability to work various shifts, including weekdays, weekends, nights, and public holidays
Why Join Us?
- Work in tropical North Queensland's premier destination for dining, events, and entertainment
- Permanent Part-Time position available
- Idyllic location in sunny Townsville
- Uniforms supplied and laundered
- Free car parking
- Employee Assistance Program
- Corporate discount on health insurance
- Paid Parental Leave
- Generous discounts across the Morris Group
- Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia
As an Event Operations Manager with The Ville Resort-Casino, you can expect:
- A competitive salary range of AU$60,000 - AU$80,000 per annum
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to contribute to the success of a leading hospitality brand
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