Leading Documentation Expert

2 days ago


Brisbane, Queensland, Australia beBeeDocumentation Full time $100,000 - $135,000
Senior Content Strategist Job Overview

The Senior Technical Writer is a senior role responsible for leading the transformation of an organization's policy and process documentation. This involves identifying gaps in existing documentation, refreshing outdated content, and creating clear, accurate, and accessible materials that support operational excellence and compliance.

Key Responsibilities:
  • Audit existing documentation to identify outdated, incomplete, or inconsistent content.
  • Conduct interviews and workshops with stakeholders to understand undocumented processes.
  • Develop a documentation improvement plan based on identified gaps.
  • Write, edit, and format process documentation, policies, procedures, and manuals.
Requirements:
  • Minimum 5 years of experience in technical writing or documentation management.
  • Proven ability to write and edit complex content for diverse audiences.
  • Strong understanding of business processes and documentation standards.
  • Experience working with cross-functional teams and subject matter experts.

The ideal candidate will have strong attention to detail, organizational skills, and proficiency in documentation tools such as Microsoft Word and SharePoint. Experience in regulated industries and familiarity with compliance frameworks are also highly desirable.



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