Account Manager

4 weeks ago


Saint Leonards, Victoria, Australia FleetPartners Full time
About FleetPartners Group

FleetPartners Group is a leading financial services, vehicle management, and employee benefits company listed on the ASX 300. We pride ourselves on our strong company culture, which values our people and fosters a collaborative environment.

Job Summary

We are seeking an experienced Account Manager to join our team. As an Account Manager, you will play a key role in driving business growth by building strong relationships with our customers and delivering exceptional customer service.

Key Responsibilities
  • Develop and implement sales strategies to achieve company targets and grow our customer base.
  • Build and maintain strong relationships with our customers, understanding their business needs and providing tailored solutions.
  • Conduct market research and competitor analysis to stay up-to-date with the latest trends and developments.
  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Collaborate with internal stakeholders to deliver solutions that meet customer needs and drive business growth.
  • Develop and maintain a regular visitation program with our customers, building multi-level relationships and identifying opportunities for growth.
  • Ensure all customer deliverables, including quote requests and general queries, are managed in accordance with customer expectations.
  • Continuously enhance customer loyalty and retention.
Requirements
  • Proven experience in account management or customer service orientated role, with a strong understanding of the fleet management and leasing industry.
  • Ability to drive customer-focused outcomes and develop effective sales strategies.
  • Desirable: completed tertiary qualifications in a business or related field, such as management, sales and marketing, or industry-specific qualifications.
What We Offer
  • A competitive salary and benefits package, including up to 27 days annual leave, flu jabs, corporate discounts, and hybrid working arrangements.
  • Opportunities for career growth and development, including promotion and secondment opportunities.
  • A dynamic and supportive work environment, with a focus on employee well-being and recognition.
Next Steps

If you are a motivated and experienced professional looking to join a dynamic and growing company, please submit your application. We look forward to hearing from you.


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