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Client Service Representative

2 months ago


Parramatta, New South Wales, Australia NSW Department of Communities and Justice Full time
About the Role

We are seeking a highly skilled and compassionate Client Service Representative to join our team at the NSW Department of Communities and Justice. As a key member of our Victims Services team, you will play a critical role in providing support and services to victims of crime in NSW.

Key Responsibilities
  • Provide information, advice, and referrals to victims of crime, ensuring a trauma-informed approach to meet their needs.
  • Process applications for victim's support, working collaboratively with colleagues to ensure effective administration of the Victims Support Scheme.
  • Work collaboratively across Victims Services to identify opportunities to improve policies, procedures, and practices.
What We're Looking For

We are seeking an individual who is passionate about delivering high-quality services to victims of crime. You will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will also have a strong understanding of the Victims Support Scheme and the ability to work collaboratively with colleagues.

What We Offer

As a Client Service Representative with the NSW Department of Communities and Justice, you will have the opportunity to make a real difference in the lives of victims of crime. You will be part of a dynamic and supportive team, with access to ongoing training and development opportunities.

How to Apply

If you are a motivated and compassionate individual who is passionate about delivering high-quality services to victims of crime, please submit your application, including your resume and a cover letter addressing your experience and skills.