Decision Support Specialist

2 days ago

Brisbane, Queensland, Australia beBeeSupport Full time $80,000 - $110,000

Job Summary

We are seeking a dedicated Decision Support Specialist to join our team. As a Decision Support Specialist, you will work with adults who have impaired capacity, supporting them in making informed decisions about their lives.

Key Responsibilities:

  • Provide substituted decision-making services under supervision for adults with impaired capacity, working closely with the Public Guardian and her delegates.
  • Collaborate effectively with our team to ensure the successful delivery of client services, including regular communication with families, service providers, and stakeholders.
  • Maintain strong relationships with clients, their families, and other interested parties, providing emotional support and guidance as needed.
  • Liaise with the Queensland Civil and Administrative Tribunal (QCAT) registry, representing the Public Guardian as required in court proceedings.
  • Offer expert advice and information to the Public Guardian and her delegates on matters related to positive behavior support and restrictive practices.

Requirements:

  • Evidence accurate and up-to-date documentation of client-related activities, including QCAT reports, decision reports, visit reports, and running notes.

What You'll Need:

  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
  • A high level of empathy and understanding, with a commitment to promoting the best interests of adults with impaired capacity.
  • Ability to work independently and as part of a team, prioritizing tasks and managing competing demands.
  • Proficiency in using relevant software systems and tools to record and manage client data.

Benefits:

This role offers a unique opportunity to make a meaningful difference in the lives of adults with impaired capacity. As a Decision Support Specialist, you will be part of a dedicated team that is passionate about delivering exceptional client services. If you are committed to promoting the well-being and autonomy of vulnerable adults, we encourage you to apply for this rewarding role.

Other Information:

Please note that this role requires a high level of discretion and confidentiality, particularly when dealing with sensitive client information. The successful candidate will be required to undergo a thorough screening process, including police checks and reference checks.

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