Clinical Operations Director

2 hours ago


Mount Gravatt East, Queensland, Australia Greencross Vets Full time
About Greencross Vets Mount Gravatt

We are a leading veterinary clinic committed to delivering exceptional patient care and creating a positive experience for our clients.

Role Overview

This is an exciting opportunity for a seasoned senior vet nurse to take on a leadership role as our next Practice Manager. As the clinical operations director, you will play a crucial part in driving our business forward through effective management and implementation of local marketing initiatives.

Key Responsibilities:
  • Manage day-to-day operations including stock management, people management, rostering, and maintaining client records.
  • Lead and develop our team to provide an excellent client experience, exceptional patient care, and build a positive team culture.
  • Ensure monthly KPIs are met by driving business growth through strategic decision-making and effective communication.
  • Nursing duties as required, including training and mentoring nurses.
Requirements:
  • Certificate IV in Veterinary Nursing (or equivalent experience)
  • Genuine care for clients, patients, and your team
  • Experience in practice management or as a senior vet nurse with team management, strong leadership, and team-building skills
  • Excellent animal handling skills
  • An extensive knowledge and understanding of veterinary nursing procedures
  • Strong communication and customer service skills
  • Good business insight and organisational skills
About the Role

The ideal candidate will have a passion for providing exceptional patient care, be highly organised, and possess strong leadership skills.

This full-time position offers a competitive salary of $80,000 - $100,000 per annum, depending on experience, plus benefits and opportunities for professional growth and development.



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