Operations Director

3 days ago


Mount Gravatt East, Queensland, Australia Oscar Wylee Full time

Company Overview

Oscar Wylee is a leading optometry company with a strong presence in Australia, New Zealand and Canada. Our organization has made significant strides in delivering exceptional patient care while providing an affordable, unique and fashionable product to customers across the globe.

We are committed to our core values of being solutions-focused and energetic, making a positive difference in communities that require access to this essential service.

About the Role

The successful candidate will have the opportunity to lead a high-performing retail team as our Store Manager. This role is pivotal in driving the success of our new store through effective leadership, operational excellence and customer service.

Key Responsibilities:

  • Oversee the day-to-day operations of the retail team and ensure compliance to company policies and procedures.
  • Collaborate closely with Optometrists to deliver a superior customer experience.
  • Coach retail staff on effective selling and customer service skills.
  • Tuesday to Saturday availability is preferred.

Requirements:

  • Minimum 1 year experience as an Assistant Store Manager (or similar) in a high-volume retail environment.
  • Previous experience in Optical background is preferred.
  • Experience with staff scheduling, supervising other retail staff and delivering on-site training.
  • Able to demonstrate the skill of building meaningful and long-term relationships with customers.
  • Collaborative and consultative team-work and leadership style.

Benefits:

  • $65,000 - $85,000 per annum salary range based on location and experience.
  • 2 x free prescription eyewear per calendar year to keep you on trend.

Estimated Salary Range: $65,000 - $85,000 per annum



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