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Clinical Experience Ambassador

1 month ago

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About Laser Clinics Australia: A Leading Provider of Transformative Beauty Solutions

We are a forward-thinking company dedicated to delivering exceptional customer experiences. Our team combines market-leading expertise and technology to provide medically backed treatments and tailor-made solutions.

Our purpose is clear: we help people feel confident in their own skin. Our vision is to globally lead in skincare by locally leading in experience. Our mission is simple: be the best.

As Clinical Experience Ambassador, you will be the face and ambassador of our brand, offering a world-class customer experience from the moment clients walk through our doors to the time they leave by:

  • Welcome Clients with a Smile: Create an inviting atmosphere for all clients as they enter our clinic, ensuring they receive outstanding support and care throughout their visit.
  • Uphold Pristine Standards: Maintain immaculate clinic cleanliness and organisation to the highest standard.
  • Promote Sales and Rebooking: Meet and exceed KPIs for product sales and client rebooking.
  • Guide and Educate Clients: Offer pre- and post-care advice and recommend suitable skincare products.
  • Contribute to Clinic Success: Engage with clients across various communication channels - face-to-face, phone, and email.

Key Requirements:

  • Problem-solving skills: Approach challenges with a solution-oriented mindset.
  • Sales and Customer Service Expertise: Excel in customer-facing roles and thrive in a retail environment.
  • Flexibility: Adapt to a schedule that includes late-night trading, weekends, and public holidays.
  • Professional Presentation: Maintain a polished and professional appearance.

Benefits Package:

  • Innovative Environment: Access the latest trends and technologies in aesthetics.
  • Supportive Team: Collaborate with a dedicated, passionate team.
  • Generous Benefits & Monthly Incentives: Enjoy complimentary laser hair removal, skin treatments, and substantial discounts on a wide range of treatments, products, and injectables.
  • Learning & Development: Access the best training to upskill and enhance your career.
  • Global Mobility: Potential opportunities for international movement within our worldwide network.
  • Longevity & Job Security: Be part of a stable and growing industry.
  • Franchising Opportunities: Potentially buy into the business as a franchisee and grow with us.

The estimated annual salary for this role is around $60,000-$80,000, depending on experience and qualifications.